System Operations Engineer - Junior and Mid-level

New York, United States · Column Technologies · A expand job description ↓


Column’s DevOps practice is continuing to grow at a rapid pace, and there is an immediate need for consultants in the New York area to assist with Presales, Training and Implementation effort for Puppet, ServiceNow ITOM and AppDynamics solutions.

NO 3rd party agencies and NO contractors please. This is a direct hire position with Column Technologies/ Highmetric based in New York, NY.

Will only consider local candidates.

  • Good Communication Skills and ability to work on own or within a team
  • Good understanding of Windows and UNIX environments and Scripting: UNIX: Linux Red hat, AIX, HP-UX, Solaris, CentoOS, Ubuntu
  • Good understanding and usage of the following programming languages: JAVA, Java Script, .NET, Node.js, PHP, C, C++, Ruby, VB Script, Batch, UNIX Shell Script, Perl, HTML, XML
  • Databases: Hadoop, MySQL, PostgreSQL, Oracle, Microsoft SQL 2008/2012, MySQL
  • Web Servers: Jakarta Tomcat, Apache, NGINX, IIS
  • Virtual: VMware, IBM-HMC, Solaris Zones
  • Cloud: AWS \ Azure \ OpenStack
  • Protocol: TCP/IP, Ethernet, Token Ring, FTP, SSH, T1 & Firewalls
  • Technologies: AppDynamics, Puppet Labs, ServiceNow ITOM certifications for any AppDynamics, ServiceNow ITOM and Puppet Fundamentals, Practitioner and Architect are a plus
  • Application Performance Management (APM) and Infrastructure Monitoring knowledge are a plus
  • Application DevOps, Orchestration and Infrastructure Configuration knowledge are a plus
  • Willing to Travel on a regular bases

We don't expect a candidate to have all of these skills, but a basic grasp of them and an understanding of UNIX, Programming, Networking and databases are what we are looking for.


Individual will be employed at Column Technologies as a Mid-Level AppDynamics\Puppet\ServiceNow ITOM Engineer for presales and post sales to architect, deploy, support, and train users in the product to our growing nationwide customer base. Responsibilities will include but not limited to:

  • Presales Demo and Proof of Value for prospective customers.
  • Teach DevOps (AppDynamics and/or Puppet and/or SN-ITOM) solution using provided or custom syllabus
  • Configuration of DevOps solutions
  • Customization of DevOps solution
  • Conduct Requirements Analysis sessions and customer workshops
  • Provide solution designs based on requirements
  • Scope and instrument custom applications
  • Provide system and customization documentation
  • System and application instrumentation troubleshooting
  • Installation and configuration AppDynamics, Puppet, ServiceNow ITOM solution
  • Implement integration points to third party solutions
  • Provide technical assistance on pre-sales calls and demos
  • Provide maintenance tips for the AppDynamics, Puppet, and ServiceNow ITOM solution
  • Assist the Frontline Support when not working on active projects
  • You will primarily serve our customers who are located in your region but travel will be required based on project needs. All training will be supplied by Column.

Preferred Skills:

  • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or a related field
  • Demonstrated mastery of documentation software (e.g., Microsoft Word, Excel, Project, PowerPoint, and Visio; Adobe Acrobat; a graphics editing package such as Photoshop, etc.)
  • References indicating a proven track record of working well with technical subject matter experts (SMEs) AND with non-technical managers and project stakeholders
  • Experience in business process and/or technical consulting
  • Experience with IT systems and technology platforms
  • Good Communication Skills and ability to work on their own or within a team
  • Excellent communication, documentation, presentation and interpersonal skills. Able to explain technical information in everyday language
  • Expert-level knowledge of Java programming and SQL
  • In-depth knowledge of Agile methods
  • Good incorporation of training materials and media
  • Uses hands-on training approaches to make the material easier to learn
  • Strong understanding of best training practices
  • Mid-Level experience in architecture, design and development of distributed systems, e-commerce, m-commerce, workflow and IVR applications.
  • Top quality architecture and development skills using latest technologies including Java,.Net, C++, EJB, RMI, JMS, wireless technologies and in-depth knowledge of J2EE.
  • Excellent knowledge of XML, XSL, XML parsers, SOAP, UDDI and WAP.
  • Solid background in Object-Oriented analysis and design. Very good at various Design Patterns, UML and Enterprise Application Integration EAI .
  • Mid-Level skills in Designing and Implementing web servers solutions and deploying Java Application Servers like Websphere, Web Logic, configuring Apache Web Server and configuring various Servlet engines.
  • Comprehensive knowledge of physical and logical data modeling, performance tuning.

Candidates must be willing and able to:

  • Work remotely (usually from home) or on Client Sites much or most of the time, coordinating with managers and colleagues who are dispersed over a wide geographic area
  • Travel is a requirement
  • Take, at company expense, training classes in DevOps solutions
  • We offer a competitive base salary
  • The best training in the industry
  • An amazing team of people to work with
  • An open working environment
  • Open door policy
  • Full benefits
  • A LAPTOP – Macs all the way!!!
  • $ for your phone + internet
  • A corporate credit card
  • And so much more!!!

Equal Opportunity Employer/Minority/Female/Disability/Veteran

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